Digital work instructions are step-by-step SOPs your operators follow on a tablet or phone - with photos, video and a check at every step. Create them in minutes, run them on the shop floor and see exactly what was done.
The Work Instruction App is digital SOP software by Industrial IT for creating, executing and analysing standard operating procedures on tablets and phones.
A Standard Operating Procedure (SOP) is a documented set of step-by-step instructions that describes how to perform a routine task. SOPs ensure consistency, quality and compliance across teams and shifts.
Log in to the Work Instruction App with a Manage subscription. Click Add Workflow, give it a name, then add steps with text, photos, videos, forms or checklists. Save as draft and publish when ready.
Pricing is per user per month, excluding VAT: Execute costs 5 euro, Analyze 50 euro and Manage 100 euro. For customers outside the Netherlands the listed prices are 6.05, 60.50 and 121.00 euro. The optional Public Access add-on costs 100 euro per company division per month.
Yes. Attach an NFC tag or QR code to equipment. When operators scan or tap, the correct SOP opens instantly on their mobile device, without searching.
Partly. Starting a work instruction needs a connection, so everyone starts the latest published version. A run that has started keeps working when the connection drops: answers, photos, audio and signatures are stored on the device and sent automatically when the connection is back. It is not a full offline mode: without a connection you cannot start a run or reload the page, and video recording is not available.
All data is stored on European servers subject to Dutch law. Communication is HTTPS only and databases are backed up every hour. The app supports single sign-on via Microsoft Entra ID.
Annex 11 sets the rules for computerised systems in GMP, including the software operators record their work in. What it asks, why validation is your own job, and a table of questions for your software supplier.
Alone at the customer, every installation slightly different, and evidence needed afterwards. How field service instructions collect photos, values and a signature, start from a tag on the asset and build a history per installation.
In a food plant, the riskiest moments are often routine: cleaning, a changeover between products with different allergens, the label check at the start of a run. This guide covers the work instructions you need for them and what to record.
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