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Work Instruction App Work Instruction App
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Everything you need for digital SOPs and work instructions

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In short

The Work Instruction App covers the whole cycle of a digital work instruction: create it in the browser from blocks (text, photo, video, checks, measurements, signatures, scans), publish it as a controlled version, start it on any device via a list, QR code or NFC tag, and review every run with user, time and values, with deviations flagged and an export to Excel or CSV. Logbooks, courses, a skills matrix and Exact Online integration are included.

The Work Instruction App covers the whole life cycle of a digital work instruction: build it from steps with photos, video and input fields, have it reviewed and publish it with version control, start it at the machine with a QR code or NFC tag, and review every run, with deviations flagged and an optional second signer. It runs in the browser on any device, has an Android app, and connects to Exact Online and to Microsoft Entra ID for single sign-on.

Discover powerful tools designed to streamline your operations, enhance workforce productivity, and ensure consistent quality. From audits and checklists to forms and skills management - our platform empowers your team to work smarter and more efficiently.

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What it looks like in the app

Work Instruction App overview: runs that are not finished, open tasks and the runs to continue
The overview: what is still open and where to continue.
The list of work instructions on a phone
The same list on a phone.

Audit

Every run is recorded with user, time, version and values. Deviations are flagged, changes to instructions are kept in a history, and runs can be exported to Excel or CSV or printed as PDF for the auditor.

Deviations and checks

Give a number a minimum and maximum, a barcode an expected value, and mark the answers that count as a deviation. A wrong number or code stops the operator, and every run with a deviation is labelled.

Approval and review

Let a second person approve completed runs with their own password, and have new versions of a work instruction reviewed by a colleague before they are published. Every decision is in the history.

Reports and export

Export the runs of a work instruction to Excel or CSV, print a run as PDF, and follow runs, deviations, approvals and durations in the dashboard.

Checklist

Streamline your operations with digital checklists. Standardize tasks, check values against a minimum and maximum, see which checks were done and get a reminder when a planned check is missed.

Exact Online Integration

Use accounts, items and sales, purchase and shop orders from Exact Online inside SOPs, checklists and forms. Operators search or scan them in a step and the run is linked to the order, so there is less typing and fewer errors.

Forms

Simplify data collection and ensure compliance with customizable digital forms. Eliminate paperwork, reduce errors, and securely capture critical information in any work environment.

GMP Compliance

Create, review and publish SOPs in line with GMP working practices: version control, an optional review by a second person before publishing, approval of runs by a second signer with their own password, and a change history per instruction.

ISO 9001

Standardize and document your processes to meet ISO 9001 requirements. Use digital SOPs to support quality management, continuous improvement, and operational consistency across all teams.

Knowledge Management

Centralize and organize critical knowledge in one platform. Make sure employees can easily access, share, and update SOPs, manuals, and best practices to improve efficiency and collaboration.

Logbook

Place an NFC tag on each installation to open the correct digital logbook instantly. Technicians can scan to view the full service history, add notes and inspection results on site, and maintain audit-ready records-speeding up reporting, improving compliance, and eliminating paper binders.

NFC

Start the right SOP instantly by tapping your phone on an NFC tag attached to a machine. No searching, no delays - just fast, accurate, and context-specific guidance at the point of work.

QR Code SOP Access

Scan a QR code placed on a machine to instantly launch the correct SOP. Provide operators with fast, hassle-free access to visual instructions - right when and where they need them.

Standard Operating Procedure

Standardize best practices with digital SOPs. Capture expert knowledge, train new employees faster, and maintain consistent quality and safety standards across your organization.

Skills Matrix

Manage and visualize employee skills effortlessly with a dynamic Skills Matrix. Identify training needs, track competencies, and optimize workforce planning to drive operational excellence.

Workinstruction

Create clear, step-by-step work instructions with photos and videos. Standardize processes, reduce errors, and empower operators with visual guidance - accessible anytime on any device.
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Frequently asked questions about the features

Any phone, tablet or PC with a current browser; an Android app is available on Google Play. Starting a work instruction needs an internet connection. A run that has started keeps working when the connection drops: the answers are stored on the device and sent automatically when the connection is back.

The app connects to Exact Online to use accounts, items and sales, purchase and shop orders inside work instructions, and supports single sign-on with Microsoft Entra ID (see the usage FAQ).

Operators who follow instructions need Execute. People who review completed runs, use the dashboard and export runs need Analyze. People who create and edit instructions, approve runs, review new versions or manage users need Manage. See pricing; every plan starts with a free 30-day trial.

Yes. With the optional Public Access subscription per company, selected work instructions can be opened without a login, for example by customers or contractors.

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