Standard Operating Procedure

Looking to bring more structure and standardization to your production floor? Implementing Standard Operating Procedures (SOPs) is the key. SOPs help standardize and streamline the work of operators, reducing the risk of human error.

This not only helps prevent unplanned downtime, but also improves product quality and overall operational efficiency.

Boost Operator Efficiency and Reduce Errors with Digital Work Instruction Apps

Safe Work Environment

Improve workplace safety by integrating structured safety checks into daily routines and conducting frequent safety audits.

Optimize Quality

Ensure high-quality output by performing first-line maintenance on time. Keep your equipment and output in top condition for optimal performance.

Fast ROI

Improve production efficiency and reduce downtime. Most of our customers see a full return on investment within just a few months.

Built for and by happy Operators

Operators are actively involved in improving processes thanks to the app’s intuitive design. This leads to higher engagement and measurable efficiency gains on the shop floor.

What Are Standard Operating Procedures (SOPs)?

A Standard Operating Procedure (SOP) is a structured digital work instruction that guides operators step-by-step through key tasks — such as changing over a production line, troubleshooting equipment, or cleaning sensors. SOPs help ensure consistency, accuracy, and safety in repetitive operations across the factory floor.

Traditionally, SOPs were stored in physical binders on shelves, requiring operators to spend valuable time searching for the right documents. These paper-based instructions were often outdated or inconsistent. By digitizing SOPs, manufacturers gain real-time access to up-to-date procedures across all teams — directly accessible via smartphones or tablets.

With the Work Instruction App, you can eliminate paperwork, reduce downtime, and support continuous improvement across your workforce.

Key Benefits of Digital SOPs

  • ✅ Always up-to-date, visual work instructions — with photos and instructional videos
  • ✅ Mobile access to inspections and SOPs from any location
  • ✅ Digital checklists that can be completed and submitted in real time
  • ✅ Standardized workflows that increase process efficiency and consistency
  • ✅ Fewer minor machine stoppages through proactive guidance
  • ✅ Improved workplace safety with built-in check protocols
  • ✅ Reduction in waste, quality issues, and costly product recalls
  • ✅ Increased operator engagement through involvement in continuous improvement

Digital SOPs remove the need to print, update, and distribute paper manuals — helping you build a more agile, accurate, and paperless factory.

Work Instruction App

How to Write an Effective Standard Operating Procedure (SOP)

A well-written SOP is a powerful tool in lean manufacturing, especially when aiming for regulatory compliance or industry certifications such as ISO. It clearly documents how tasks should be performed and serves as proof that your production environment meets required standards.

To ensure consistency, accuracy, and usability, it's important to follow a structured approach when developing your SOPs. Below is a proven step-by-step method to create clear and effective digital procedures.

Step-by-Step Guide to Writing an SOP

  1. Define the purpose of the SOP
    Clarify what the SOP is meant to achieve — for example, ensuring machines remain in optimal condition through preventive maintenance to avoid disruptions in production.
  2. Choose or create an SOP format
    Review any existing paper-based or digital checklists your team has used in the past. You can easily convert paper work instructions to digital with the Work Instruction App. These can be used as a foundation. If none exist, create a new Standard Operating Procedure using the Work Instruction App.
  3. Gather insights from the shop floor
    The most valuable input comes from the operators themselves. Collaborate with frontline workers to ensure that the procedure is practical and accurate.
  4. Coordinate across departments if needed
    Some SOPs may involve multiple departments. Identify any cross-functional processes and integrate related procedures into a single, cohesive workflow.
  5. Use clear language and provide context
    Write the SOP in a way that all team members can understand. Include the necessary background knowledge or provide additional training to support proper execution.
  6. Include visuals for clarity
    Add photos, diagrams, or videos to illustrate key steps and make the procedure easier to follow.
  7. Test, improve, and keep optimizing
    Have end users test the SOP and offer feedback. Update it regularly to reflect changes in process, tools, or regulations. Continuous improvement is key to a high-performing SOP system.

By following this approach, you’ll create SOPs that not only meet compliance standards but also drive operational efficiency, reduce risk, and support a culture of continuous improvement.

How to Create a Standard Operating Procedure (SOP)?

Writing a clear and effective Standard Operating Procedure (SOP) helps teams perform tasks consistently, safely, and in compliance with operational standards. Whether you're setting up preventive maintenance procedures or training new employees, well-crafted SOPs ensure quality and reliability.

Follow this step-by-step guide to develop SOPs that are practical, scalable, and optimized for digital use.

Step-by-Step SOP Writing Guide

  1. Start with the end in mind
    Define the ultimate goal of the SOP. For example, if it outlines machine maintenance, the aim may be to minimize downtime and uphold safety through preventive maintenance.
  2. Select a format that fits
    Choose a structure that works best for your content. Common SOP formats include:
    • ✔️ Hierarchical step-by-step lists
    • ✔️ Flowcharts
    • ✔️ Interactive checklists
    Reuse or adapt existing documents when available, or create a new format using a digital SOP tool.
  3. Gather input from your team
    Involve the people who will actually follow the SOP. Their input ensures the procedure reflects real workflows and includes all necessary steps.
  4. Define scope and dependencies
    Determine if the SOP relies on processes from other departments. Link to existing procedures or include them directly to create a seamless cross-functional workflow. Visual tools like flow diagrams or RACI matrices may help clarify responsibilities.
  5. Understand your audience
    Tailor the SOP to the knowledge level of your users. Consider language proficiency, experience levels, and background knowledge to ensure it’s both clear and actionable. Involving users in the drafting process improves clarity and adoption.
  6. Draft and enhance with visuals
    Write the SOP in clear, sequential steps. Take advantage of digital features by embedding visual aids such as:
    • 🖼️ Photos that illustrate tasks
    • 🎥 Short videos that demonstrate procedures
    These elements boost comprehension — especially in multilingual work environments — and reduce misinterpretation.
  7. Review, test, and update
    Validate the SOP by testing it in real scenarios and collecting user feedback. Revisit it every 6 to 12 months, or sooner if needed. One of the key advantages of digital SOPs is how easily they can be updated to reflect process changes.

By using a structured and collaborative approach, you’ll create SOPs that support operational excellence, ensure compliance, and empower frontline workers to execute their tasks with confidence.

What Can You Achieve With a Standard Operating Procedure (SOP)?

A Standard Operating Procedure (SOP) is a powerful tool for standardizing routine tasks and ensuring consistent execution across teams. By documenting procedures in a clear, step-by-step format, SOPs help operators follow the correct sequence of actions every time — reducing variability and improving overall performance.

In manufacturing environments, SOPs promote process reliability, improve product quality, and support greater efficiency. Each SOP should reflect the best-known method for completing a specific task, making it essential to review and optimize procedures regularly.

With the Work Instruction App, updating SOPs is fast and seamless. Any changes made are instantly visible across the entire organization — ensuring that every operator is working with the most up-to-date version.

Digital SOPs also eliminate common pitfalls of paper-based documentation, such as miscommunication, outdated instructions, or overlooked safety protocols. As a result, implementing and maintaining SOPs becomes a streamlined process that supports operational excellence and compliance.

Standard Operating Procedure with the Work Instruction App

By digitizing Standard Operating Procedures (SOPs), frontline operators gain instant access to clear, step-by-step instructions directly from a smart device. Whether it's for routine maintenance, troubleshooting, or quality checks, operators are more likely to consult procedures when they're visual, easy to follow, and always up to date.

The Work Instruction App enhances clarity with photos and videos embedded in each SOP — helping ensure tasks are performed correctly, safely, and consistently. This leads to improved compliance, greater efficiency, and fewer process deviations on the shop floor.

Digital SOPs reduce unplanned downtime, extend equipment life, and help maintain high product quality by promoting standardized, proactive workflows across your production environment.

Upon logging in, operators immediately see their daily priorities — clearly laid out and ready to execute. And when they spot opportunities for improvement, they can easily report them via the app, enabling continuous improvement throughout the organization.

The result? A safer, more productive, and more empowered workforce — with streamlined operations and standardized processes across every shift.

Experience the Power of Digital Work Instructions

Start your free 30-day trial of the Work Instruction App and empower your operators with intuitive, mobile-first SOPs and checklists. No credit card required.

Start Your Free Trial